Refund policy

Return & Refund Policy

We want you to be satisfied with your purchase. If you need to request a return, please contact us within 14 days of delivery at hello@thebezaleledit.com.

To be eligible for a return, the item must be unused, in the same condition you received it, and in its original packaging. Proof of purchase may be required.

Please contact us before sending any item back. If your return is approved, we will provide the appropriate return instructions and return address for your order. Items returned without prior authorization may not be accepted.

Damages and issues
Please inspect your order when it arrives. If an item is damaged, defective, or incorrect, contact us as soon as possible with your order number and photos of the issue so we can review it and arrange an appropriate resolution.

Change-of-mind returns
Return shipping costs for change-of-mind returns are generally the customer’s responsibility.

Exceptions / non-returnable items
Gift cards, final-sale items, and any products specifically marked as non-returnable cannot be returned. Please contact us if you are unsure whether your item is eligible.

Exchanges
We do not currently offer direct exchanges. If your return is approved, you may place a separate order for the item you prefer.

Refunds
Once an approved return has been received and reviewed, we will notify you of the refund status. Approved refunds will be issued to the original payment method. Processing times vary depending on your payment provider or financial institution.

Order cancellations
Orders that have already entered processing or fulfillment may not be cancellable. If you need to request a cancellation, contact us as soon as possible at hello@thebezaleledit.com.